FAQS

HOW LONG DOES THIS PROMOTION RUN FOR AND WHEN DO I NEED TO GET MY CLAIM IN BY?

The promotion is based on purchases made between the 29th July – 31st August 2021. Final claims need to be submitted by AEDST 11:59PM, 8th October 2021.

HOW DO I CLAIM MY DIGITAL GIFT CARD?

Visit the Claim Page here and input all requested details, upload a scanned copy of your purchase receipt, choose your gift card option and submit the fully completed online claim form. You will be contacted by oneof our team members who will advise on the status of your submission when available.

HOW DO I KNOW THE STATUS OF MY ENTRY?

Our team will contact you throughout the validation process; this includes notifying you when entries have been submitted and received, valid, pending or invalid. Entries that are made pending, will require resubmission based on the details supplied in the email. You will receive an update within 7 business days of submitting your entry.

I HAVEN'T RECEIVED ANY EMAILS FROM THIS PROMOTION, WHAT DO I DO?

Please ensure you check all your mailboxes including the junk mailbox. If you still can’t locate your email(s), please contact us here.

WHAT ARE THE TERMS & CONDITIONS OF THE GIFT CARD?:

Terms and conditions for The Restaurant Digital Gift Card: The card is valid until the expiry date indicated and cannot be used after expiry. Cards are not refundable. Lost, deleted or stolen cards cannot be replaced. For full terms and conditions visit https://card.gift/pages/digital-mastercard-terms-conditions.
Terms and conditions for the Woolworths Supermarket Store eGiftCard: Woolworths Group Ltd ABN 88 000 014 675 is the issuer of the Woolworths Supermarket Store eGift Card. Woolworths Supermarket StoreeGift Cards have no expiry date and are redeemable in store and online atWoolworths Supermarket stores only. For a list of participating stores and full Terms and Conditions visit giftcards.woolworths.com.au